Your privacy matters at solatpk. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use it, who we may share it with, and what rights you hold over your own information. We have written this document in plain, readable English so every Pakistani player knows precisely how their data is handled — no confusing legalese, no hidden clauses.
Six core privacy commitments that underpin everything solatpk does with your information.
Every piece of data transmitted between your device and the solatpk platform is protected by 256-bit SSL/TLS encryption. This means your account credentials, payment details, and personal information cannot be intercepted in transit — not by third parties, not by anyone without authorised access.
solatpk does not sell, rent, or trade your personal information to any third party for marketing purposes — full stop. The data you provide during registration and KYC is used exclusively for operating your account, processing payments, and fulfilling compliance requirements. It is yours, and we treat it that way.
We collect only the information genuinely necessary to operate your solatpk account and comply with applicable gaming licence requirements. We do not ask for unnecessary personal details, we do not track your activity outside of our platform, and we do not build advertising profiles based on your gaming behaviour.
solatpk stores all player data on secured, access-controlled servers. Access to personal data is restricted to authorised personnel on a strict need-to-know basis. Internal access logs are monitored continuously. Any suspected data breach triggers an immediate incident response protocol and player notification procedures.
Registered solatpk players have the right to access, correct, or request deletion of their personal data at any time. You can also object to certain types of data processing or request that we restrict how your data is used. Submit any such request to our support team and we will respond within a reasonable timeframe.
solatpk does not retain your personal data indefinitely. We keep account data for as long as your account remains active and for a defined period thereafter as required by our gaming licence obligations. Once the retention period expires, your data is securely deleted or anonymised in line with internationally recognised data protection standards.
This Privacy Policy ("Policy") describes how solatpk ("we", "us", "our") collects, processes, stores, and protects the personal information of individuals ("you", "Player", "User") who access or use the solatpk platform at solatpk.net, including all associated gaming, betting, casino, and account management services.
This Policy forms part of our overall legal framework alongside the solatpk Terms & Conditions and Responsible Gaming Policy. By registering a solatpk account or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Scope: This Policy applies to all solatpk services, including cricket betting, WL Live, Dice, Slot, and Casino products, as well as all account management, support, and payment processing activities conducted through solatpk.net.
When you register for a solatpk account, complete KYC verification, make a deposit or withdrawal, or contact our support team, you provide us with personal information directly. This includes:
When you access and use the solatpk platform, certain technical information is collected automatically by our systems. This includes:
In certain circumstances, solatpk may receive information about you from third-party sources, including identity verification service providers used during KYC, payment processors such as JazzCash and EasyPaisa for transaction verification, and fraud detection services used to protect the integrity of our platform.
solatpk does not purchase marketing lists or acquire personal data from data brokers. All third-party data sources used by solatpk are directly related to operating a secure, compliant gaming platform.
solatpk uses the personal data we collect for the following clearly defined purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, phone number, date of birth, address |
| Age and identity verification (KYC) | Government ID, date of birth, address, selfie if requested |
| Processing deposits and withdrawals | Payment method details, transaction history, bank account info |
| Fraud prevention and security monitoring | IP address, login patterns, device fingerprint, betting activity |
| Customer support | Account details, support correspondence, transaction records |
| Responsible gaming compliance | Betting history, session data, self-exclusion status |
| Platform improvement and analytics | Anonymised usage data, feature engagement metrics |
| Legal and regulatory compliance | All data categories as required by applicable law |
solatpk does not use your personal data to serve third-party advertisements, build marketing profiles for external organisations, or make automated decisions that significantly affect you without human oversight.
solatpk processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:
solatpk does not sell your personal data. We share personal information only in the following limited and defined circumstances:
Some of the third-party service providers used by solatpk are located outside Pakistan. Where personal data is transferred internationally, solatpk ensures that appropriate safeguards are in place, consistent with internationally recognised data protection standards applicable under our gaming licence framework.
Important: solatpk will never share your personal data with third parties for their own marketing or advertising purposes. All data sharing is strictly limited to what is necessary to operate your account and maintain a safe, compliant platform.
Cookies are small text files stored on your device when you visit the solatpk platform. They allow us to recognise your browser, remember your preferences, and maintain your login session between visits. solatpk uses cookies and similar technologies including local storage and session tokens.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the solatpk platform, including the ability to stay logged in or complete certain transactions smoothly. Essential cookies cannot be disabled as they are necessary for basic platform operation.
solatpk retains your personal data for as long as your account remains active and for a defined period after account closure, as required by our gaming licence obligations and applicable financial regulations. The following general retention periods apply:
Once the applicable retention period has elapsed and there is no ongoing legal basis for continued storage, solatpk will securely delete or irreversibly anonymise your personal data in a manner consistent with its sensitivity.
As a solatpk player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request and your registered account username:
solatpk will respond to all valid data rights requests within a reasonable period, typically within 30 calendar days of receipt. Where a request is complex or voluminous, we may extend this period and will notify you accordingly.
The solatpk platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data relating to individuals under the age of 21. Age verification is conducted as part of the registration and KYC process for all solatpk accounts.
If solatpk discovers that personal data has been collected from a person under the age of 21 — whether through fraudulent registration or any other means — that account will be immediately suspended, all associated data will be securely deleted, and any funds on the account will be handled in accordance with our Terms & Conditions and applicable regulatory requirements.
21+ Only: If you are a parent or guardian and believe a minor may have registered an account on solatpk, please contact us immediately at [email protected]. We will investigate and act without delay.
solatpk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While solatpk takes all reasonable precautions to secure your personal data, no system is entirely immune to risk. In the unlikely event of a data breach that poses a risk to your rights, solatpk will notify affected players and relevant authorities as required by applicable standards, without undue delay.
The solatpk platform may contain references to other services, payment providers, or resources. This Privacy Policy applies solely to the solatpk platform and its directly operated services. solatpk is not responsible for the privacy practices of any third-party services you may access in connection with your use of the platform, including payment processors' own platforms such as the JazzCash or EasyPaisa apps.
We encourage all solatpk players to review the privacy policies of any third-party services they use, particularly those used for depositing or withdrawing funds, as those services operate under their own independent data protection frameworks.
solatpk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or our gaming licence obligations. Where a material change is made to this Policy, we will notify registered players via the email address associated with their account or through a prominent notice on the solatpk platform.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the solatpk platform following publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any updated Policy terms, please cease using the platform and contact [email protected] to arrange account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way solatpk handles your personal data, please contact our dedicated support team through the following channel:
Privacy & Data Queries: [email protected]
Response Time: Within 2 hours — available 24/7
Language: English (Pakistani-English support available)
When submitting a privacy-related enquiry, please include your registered account username and a clear description of your request so our team can locate your records and respond as efficiently as possible. For formal data rights requests, please state clearly which right you are exercising (e.g., "Right of Access Request" or "Right to Erasure Request").
Now that you know how solatpk protects your personal information, explore cricket betting, live casino, slots, and more — all in PKR with trusted local payment methods and 24/7 English support.